Privacy Policy

Privacy Policy for AniMart BD

Last updated: October 31, 2025

At AniMart BD, accessible from https://animartbd.net, one of our main priorities is the privacy of our visitors. This Privacy Policy document explains what information we collect, how we use it, and your rights regarding that information.

If you have any questions or need further information about our Privacy Policy, please contact us at animartbd@gmail.com.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information we ask you to provide — and the reasons why — will always be made clear to you when we ask for it.

We may collect and process the following information:

  • Personal Information: Your name, email address, phone number, shipping/billing address, and payment details when you place an order or register for an account.

  • Account Information: Username, password, and order history (if you create an account).

  • Communication Data: Details you provide when contacting us via forms, chat, or email.

  • Technical Data: Your IP address, browser type, device information, operating system, and referring URLs.

  • Usage Data: Information about how you interact with our website and services.

How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain our website

  • Process and fulfill your orders

  • Improve, personalize, and expand our website and services

  • Understand and analyze how you use our website

  • Communicate with you for customer support, updates, or promotional offers

  • Send you order confirmations, invoices, and important notifications

  • Prevent fraudulent activities and secure our platform

Log Files

AniMart BD follows standard log file procedures. These files log visitors when they visit websites.
Information collected may include IP address, browser type, ISP, date/time stamp, referring/exit pages, and number of clicks. This data is used for analytics and website optimization and is not linked to personally identifiable information.

Cookies and Web Beacons

AniMart BD uses cookies to enhance user experience. Cookies store information such as visitor preferences and the pages you visited.
These help us:

  • Keep you logged in to your account

  • Remember your preferences and shopping cart items

  • Analyze website traffic and improve performance

You can choose to disable cookies through your browser settings, but some website features may not function properly without them.

Comments

When visitors leave comments, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection.

An anonymized string created from your email (a hash) may be sent to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
After approval, your profile picture becomes visible next to your comment.

Media

If you upload images for custom order to the website, you should avoid uploading images that include embedded location data (EXIF GPS).

Cookies for Registered Users

  • If you leave a comment, you can choose to save your name, email, and website in cookies for convenience — these last one year.

  • Temporary cookies may be set on the login page to check if your browser accepts cookies.

  • When you log in, several cookies save your login info and display preferences.

  • “Remember Me” login cookies last two weeks.

  • If you log out, these cookies are removed.

  • When editing or publishing an article, an additional cookie stores the post ID and expires after one day.

Embedded Content from Other Websites

Articles on AniMart BD may include embedded content (e.g., videos, images, or posts).
Embedded content from other websites behaves exactly as if you visited those websites directly — they may collect data about you, use cookies, or track interactions with their embedded content.

Who We Share Your Data With

  • We may share limited data with trusted third-party service providers (e.g., payment processors, shipping carriers, and analytics providers) only to complete transactions or improve site functionality.

  • If you request a password reset, your IP address will be included in the reset email.

  • We do not sell or rent your personal information to third parties.

How Long We Retain Your Data

  • Comments and their metadata are retained indefinitely.

  • For registered users, we store personal information in user profiles. Users can view, edit, or delete their information anytime (except usernames).

  • Website administrators can also view and edit that information.

Your Data Rights

If you have an account or have left comments, you can request:

  • An exported file of your personal data we hold

  • The erasure of your personal data

This excludes data we are required to keep for administrative, legal, or security purposes.
To make such a request, contact animartbd@gmail.com.

Children’s Privacy

AniMart BD does not knowingly collect any personal information from children under 13 years old.
If you believe your child has provided such information, please contact us immediately, and we will promptly remove it.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.
Data may be stored or processed on secure servers in Bangladesh or other countries where our trusted service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
We encourage you to check this page periodically for updates.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: animartbd@gmail.com
🌐 Website: https://animartbd.net