Terms and Conditions

Terms and Conditions for AniMart BD

Last updated: October 31, 2025

Welcome to AniMart BD!

These Terms and Conditions outline the rules and regulations for the use of AniMart BD’s website, located at https://animartbd.net.

By accessing this website, we assume you accept these terms. Do not continue to use AniMart BD if you do not agree to all of the terms and conditions stated on this page.

1. Definitions

For the purposes of these Terms:

  • “Website,” “We,” “Our,” and “Us” refer to AniMart BD and its authorized operators.

  • “User,” “You,” or “Customer” means the person accessing or using our website.

  • “Products” means any goods listed for sale on AniMart BD.

  • “Account” means a registered user profile on our website.

2. Use of the Website

By accessing or purchasing from AniMart BD, you agree to:

  • Use the website only for lawful purposes;

  • Not attempt to damage or disable the website;

  • Provide accurate and truthful information when placing an order or registering;

  • Be at least 18 years old or using the website under the supervision of a guardian.

3. Account Registration

  • To access certain features or place orders, you may need to create an account.

  • You are responsible for maintaining the confidentiality of your login details.

  • AniMart BD is not liable for any loss resulting from unauthorized access to your account.

  • You must immediately notify us of any unauthorized use of your account.

4. Products and Orders

  • All product descriptions, images, and prices are subject to change without notice.

  • We strive to display product information as accurately as possible but do not guarantee color or appearance accuracy due to monitor differences.

  • Placing an order means you offer to purchase a product; we may accept or decline the order at our discretion.

  • Orders may be canceled due to product unavailability, pricing errors, or payment issues.

  • We reserve the right to refuse or cancel any order at any time.

5. Pricing and Payment

  • Prices are listed in Bangladeshi Taka (BDT) unless otherwise stated.

  • We accept payments through authorized payment gateways (e.g., bKash, Nagad, Rocket, upay, or cash on delivery).

  • By providing payment information, you confirm that you are authorized to use that method.

  • In case of incorrect pricing due to human or technical error, we reserve the right to cancel or adjust the order after notification.

6. Shipping and Delivery

Your use of this website is also governed by our Shipping & Delivery Policy, which outlines how we handle, process, and protect your order information.

  • We offer nationwide delivery in Bangladesh through partnered courier services.

  • Delivery times may vary based on location, product availability, and courier delays.

  • AniMart BD is not responsible for delays caused by third-party couriers or external factors.

  • Once shipped, the risk of loss or damage passes to the customer.

7. Returns, Replacements, and Refunds

We want you to be satisfied with your purchase. Your use of this website is also governed by our Returns, Replacement, and Refunds which outlines how we handle, process, and protect your order information.

  • Customers may request a return or replacement within 3–7 days of delivery if the product is defective, damaged, or incorrect.

  • The product must be unused, in its original packaging, and accompanied by proof of purchase.

  • Refunds (if applicable) will be processed through the original payment method.

  • Certain products (e.g., digital goods, hygiene items, clearance products) may not be eligible for return.

For detailed return instructions, please contact support@animartbd.net.

8. Intellectual Property Rights

Unless otherwise stated, AniMart BD and/or its licensors own the intellectual property rights for all material on the website, including text, graphics, logos, and product images.
You may not:

  • Reproduce, distribute, or copy content without written permission.

  • Use the AniMart BD logo or name for commercial purposes without consent.

9. User Reviews and Content

  • Users may give reviews, or feedback on products.

  • By posting, you grant AniMart BD a non-exclusive right to use, reproduce, and display such content for marketing or promotional purposes.

  • Reviews must not be abusive, offensive, defamatory, or violate any law.

  • AniMart BD reserves the right to remove or moderate any comment at any time.

10. Limitation of Liability

AniMart BD shall not be held liable for:

  • Any indirect, incidental, or consequential damages resulting from website use;

  • Losses due to delays, shipping errors, or product defects beyond our control;

  • Damages arising from misuse or unauthorized modifications of products.

11. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

12. Termination

We may suspend or terminate your access to the website without notice if you violate these Terms or engage in unlawful activities.
Termination does not affect any outstanding payment obligations or rights already accrued.

13. Governing Law

These Terms shall be governed by and interpreted under the laws of Bangladesh.
Any disputes shall be resolved under the jurisdiction of the courts located in Dhaka, Bangladesh.

14. Changes to Terms

AniMart BD may revise these Terms from time to time without prior notice.
Updated terms will be posted on this page with a revised “Last Updated” date.
By continuing to use the website, you agree to the updated Terms.

15. Contact Information

For questions or concerns about these Terms and Conditions, please contact us at:

📧 Email: animartbd@gmail.com
🌐 Website: https://animartbd.net
🏢 Business Name: AniMart BD